Privacy Policy

1. Who We Are & Scope

Valor Immigration, based in Ontario, Canada, operates as a Regulated Canadian Immigration Consultancy. We are fully committed to protecting your privacy in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial standards.

This policy details how we collect, process, and secure personal information provided through our website and assessment forms.

2. Information We Collect

We collect personal information through several different channels:

Direct Submissions: Information you provide through our contact and assessment forms, including your name, email, phone number, and case details.
Automated Data: Information collected automatically when you visit our site, including IP addresses, browser types, page views, and cookies.
Third-Party Tools: Anonymous analytics and tracking data used to evaluate website performance.

3. Purpose and Legal Basis for Processing

We process your personal information using clear, lawful guidelines. This table outlines the specific purposes and legal bases for our data processing activities:

Processing Purpose	Data Categories	PIPEDA / Legal Basis
To evaluate your immigration eligibility	Name, contact info, professional experience, language skills	Direct user consent for case pre-assessment
To answer questions and support clients	Email, name, details in messages	Direct user consent to contact our team
To analyze website performance and traffic	IP address, device info, cookie profiles	Consent-based opt-in for performance tracking

4. Data Sharing and Retention

We never sell or trade your personal information. Your data is only shared with trusted service providers to help run our website, and with official government bodies when required by law.

We only retain your personal information for as long as necessary to complete your assessment or provide consulting services, unless a longer retention period is required by Canadian law.

5. Your Legal Rights

Under PIPEDA regulations, you have several key rights regarding your personal data:

The right to access and review the personal information we hold about you.
The right to update, correct, or complete any inaccurate personal information.
The right to withdraw your consent to our data processing activities at any time.
The right to file a formal complaint with the Office of the Privacy Commissioner of Canada (OPC).

6. Contact Information

If you have any questions or concerns about how we handle your personal information, please reach out to our privacy officer directly by email: